Journal

Notes fromthe studio.

Practical thinking on websites, software and growing a business — written for owners, not developers.

Latest · Local Business

Why your takeaway should take orders directly

Delivery apps are great at finding new customers. They're less great at helping you keep them. Here's the case for owning your ordering.

1 October 2026 · 4 min read

18 September 2026
What a small business website actually needs
Forget the feature lists. A good small business website does a handful of things brilliantly — here's what they are.
Websites
4 September 2026
Five admin jobs software can take off your plate
Small businesses lose hours every week to repetitive admin. These are the jobs we most often automate first.
Automation